Monitoring - This morning, we received a notice from Stripe that some teachable:pay earnings scheduled to land in connected bank accounts on November 5th, 2025 experienced a slight delay in delivery. As of today, November 6th, all applicable funds have been deposited to your bank account.
Stripe has resolved the underlying issue that caused this delay and there is no action needed from you. We expect all future payouts to be delivered to your bank account as expected. We apologize for this delay and any inconvenience. Please reach out to our Support team with further questions.
Nov 06, 2025 - 12:47 EST
Stripe has resolved the underlying issue that caused this delay and there is no action needed from you. We expect all future payouts to be delivered to your bank account as expected. We apologize for this delay and any inconvenience. Please reach out to our Support team with further questions.
Nov 06, 2025 - 12:47 EST
Update - Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.
Oct 27, 2025 - 16:34 EDT
Oct 27, 2025 - 16:34 EDT
Monitoring - Monitoring - Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.
Oct 27, 2025 - 16:34 EDT
Oct 27, 2025 - 16:34 EDT
Update - Investigating - Our team has begun testing a fix to resolve the root cause of the problem. We're working as quickly as we can to release the fix to unblock selling support for students in Taiwan. We expect the fix to go live no later than during the week of the 27th. We appreciate your patience and understanding.
Oct 17, 2025 - 15:24 EDT
Oct 17, 2025 - 15:24 EDT
Investigating - Our team has identified the root cause of problem that is impacting our platform’s ability to support selling to students in Taiwan, and is working as quickly as possible to test and deploy a fix. We appreciate your patience and understanding.
Oct 13, 2025 - 16:58 EDT
Oct 13, 2025 - 16:58 EDT
Update - Upate 10/13: Our team has identified an issue that is impacting our platform’s ability to support selling to students in Taiwan. As a result, Taiwan will not be available as a supported country for a billing address. We’re working as quickly as possible to investigate and resolve the issue. Thank you for your patience.
Oct 13, 2025 - 16:41 EDT
Oct 13, 2025 - 16:41 EDT
Identified - Our team has identified an issue that is impacting our platform’s ability to support selling to students in Taiwan. As a result, Taiwan will not be available as a supported country for a billing address. We’re working as quickly as possible to investigate and resolve the issue. Thank you for your patience.
Oct 02, 2025 - 15:06 EDT
Oct 02, 2025 - 15:06 EDT
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