Community page not loading

Incident Report for Teachable

Resolved

Community products are now successfully loading for creators and students after an earlier incident. Thank you for your patience as our team worked to resolve this issue as quickly as possible. Tip: In some cases, you may need to clear your browser cache and cookies. For more details on how to do so, you can visit the “General technical troubleshooting” section of our Help Center https://support.teachable.com/hc/en-us/articles/115000115971-Commonly-Asked-Questions#h_01HBQVEBDKTPQ2EM1ZK79PMZFP.

Posted Feb 23, 2024 - 18:00 EST

Investigating

We're aware of an issue where Community pages are not loading for all schools and currently investigating a fix.

Posted Feb 23, 2024 - 17:02 EST

Identified

We've identified the issue and are currently deploying a fix.

Posted Feb 23, 2024 - 12:26 EST

This incident affected: Student Experience (Community).