Update - Our efforts to fix the Klarna payment issue on Student Checkout are ongoing. We appreciate your patience and will keep you informed as we make progress.
Nov 13, 2023 - 17:32 EST
Identified - Klarna payment option is currently unavailable on Student Checkout. We are working to resolve an issue and will restore this payment method as soon as possible.
Nov 10, 2023 - 15:47 EST
teachable.com Operational
developers.teachable.com ? Operational
Accepting & Processing Payments Degraded Performance
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
100.0 % uptime
Today
Afterpay Operational
90 days ago
100.0 % uptime
Today
BackOffice Operational
90 days ago
100.0 % uptime
Today
Custom Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Klarna Europe Degraded Performance
90 days ago
100.0 % uptime
Today
Monthly Payment Gateway Operational
90 days ago
100.0 % uptime
Today
teachable:pay Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe.js Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout.js Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Student Experience Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Content Delivery Operational
90 days ago
100.0 % uptime
Today
iOS Application Operational
90 days ago
100.0 % uptime
Today
Video Playback ? Operational
90 days ago
99.97 % uptime
Today
Managing your School Operational
Affiliates Operational
Coaching Operational
Course Building Operational
Digital Downloads Operational
Memberships Operational
Product Administration Operational
Product Bundles Operational
Reporting Operational
Styling your School Operational
User Management Operational
Video Uploading ? Operational
Account Operational
Log In Operational
Google SSO Operational
Teachable Accounts Operational
Amazon Web Services (AWS) ? Operational
Cloudfront Operational
EC2 Operational
Elasticache Operational
Elasticsearch Operational
ELB Operational
Lambda Operational
Route53 Operational
EKS Operational
ECS Operational
S3 Operational
Third Party Services ? Operational
90 days ago
99.6 % uptime
Today
Mailgun - Outbound Email Delivery Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Operational
90 days ago
99.31 % uptime
Today
Cloudflare SSL Certificate Provisioning Operational
90 days ago
100.0 % uptime
Today
Cloudflare Argo Smart Routing Operational
90 days ago
99.44 % uptime
Today
Cloudflare API Shield Operational
90 days ago
98.05 % uptime
Today
Cloudflare Bot Management Operational
90 days ago
100.0 % uptime
Today
Chargebee API Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
HTTP Request Volume
Transaction Throughput
Public API Throughput
Past Incidents
Dec 1, 2023

No incidents reported today.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023
Postmortem - Read details
Dec 1, 14:35 EST
Resolved - Creators experienced discrepancies on their admin dashboards, with incorrect totals and sales data.
Nov 28, 15:30 EST
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Resolved - The video player issue is resolved.
Nov 21, 22:07 EST
Monitoring - We've deployed a fix and we're monitoring.
Nov 21, 22:00 EST
Identified - We've identified the cause of video player issue and we're currently working on a fix.
Nov 21, 20:27 EST
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.