Intermittent issues uploading files for users in the Asia / Pacific region

Incident Report for Teachable

Resolved

This issue has ben resolved and videos can now be uploaded for users in all regions.

Posted Mar 30, 2026 - 13:16 EDT

Monitoring

We are aware of intermittent file upload issues affecting users in the Asia-Pacific region. Video uploads may appear stuck during the encoding phase. The issue has been identified with a third-party service provider and we are actively monitoring

Posted Mar 26, 2026 - 17:48 EDT

This incident affected: Managing your School (Video Uploading).