Investigating Intermittent 504 Connectivity Issues

Incident Report for Teachable

Resolved

This incident has been resolved.

Posted Feb 26, 2021 - 11:58 EST

Monitoring

A fix has been implemented and we are monitoring the results. Wistia event tracking will be disabled for the time being which may affect video heat maps.

Posted Feb 25, 2021 - 11:38 EST

Identified

An incorrect database structure has been identified and a fix is being implemented.

Posted Feb 25, 2021 - 11:20 EST

Investigating

Our engineering team is investigating the source of Intermittent 504 Connectivity Issues.

We will provide an update as soon as there's additional information available.

Posted Feb 25, 2021 - 11:06 EST